Nicole Serralta, M.S., MCP - Certified Tech Solutions, LLC
Nicole Serralta is a highly accomplished professional with a passion for technology and a commitment to continuous learning. She holds a Master of Science (M.S.) degree in Educational Technology, further solidifying her expertise in technology education. Additionally, Nicole has earned the prestigious Microsoft Certified Professional (MCP) certification, demonstrating her proficiency in Microsoft technologies and solutions. Throughout her career, Nicole has garnered extensive experience in various facets of technology, ranging from database administration, programming, to network administration. Her dedication to staying abreast of the latest advancements in the industry has enabled her to excel in her roles and make meaningful contributions to the projects she engages in. As an MCP, Nicole's skill set is bolstered by her in-depth understanding of Microsoft products and services, making her an invaluable asset in designing and implementing tailored solutions to address complex business challenges. Her problem-solving abilities, coupled with her ability to communicate technical concepts to both technical and non-technical stakeholders, have earned her a reputation as an effective and reliable technology professional. In addition to her technical acumen, Nicole is known for her collaborative spirit and her enthusiasm for working with diverse teams to achieve shared goals. Her strong work ethic and attention to detail have consistently driven her to deliver high-quality results, making her a sought-after professional in her field. Outside of her professional endeavors, Nicole actively participates in communities and events, sharing her knowledge and experiences to foster a culture of learning and growth among her peers. She is on the Board of Directors of Women in Successful Entrepreneurship (WISE). Nicole Serralta's exceptional combination of academic achievements, professional certifications, and practical experience make her a standout professional in the technology industry. As she continues to embrace new challenges, her contributions are set to leave a lasting impact on the world of technology and the businesses she collaborates with.
Brady Helkenn, Principal & Jedi Master
Brady is the founder of BH Tech Connection. He strongly believes in protecting smaller businesses without access to larger Managed IT Providers by providing simple, clear, affordable, and inclusive service offerings.
Tara Nieves, IT Manager
Tara started her career in IT back in High School working at a local ISP, then moving into the MSP field for the last 9 years. She enjoys a challenge and finding solutions to complex problems.
Niko Nikoalidis, IT Consultant
Niko proudly serves our clients here at BH Tech Connection as the front-line troubleshooter. Protecting people from malicious threats and remedying people’s tech related issues is what drives him to never stop his ever-growing knowledge of IT.
Certified Tech Solutions is a Microsoft Certified Professional company that has been in business since 2021. Nicole Serralta, M.S., MCP has worked in the technology industry for more than 25 years.